Contact Us

Fire away with any questions—we’re here to help (and deliver). Fill out the form or get in touch via email or mobile.

luke@raglanfirewood.co.nz

+64 21 154 7266

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FAQs

Here are some common questions about our firewood delivery and ordering process.

What is your delivery policy?

We offer free delivery within the Raglan area. Deliveries are typically scheduled within 24-48 hours of your order. You’ll receive a confirmation email with your delivery details.

Is your firewood dry?

Absolutely! We guarantee that our firewood is 100% dry and ready to burn. Proper drying techniques ensure optimal performance and efficiency. Enjoy a warm, crackling fire with our quality wood.

How do I order?

Ordering is simple! Just visit our website, select your desired firewood type, and add it to your cart. Follow the checkout process to complete your purchase.

What types of wood?

We offer a variety of firewood types, including hardwood and softwood options. Each type is carefully selected for its burning quality and efficiency. Check our product page for detailed descriptions.

Can I track my order?

Yes, you can track your order! After placing your order, you will receive a tracking link via email. This allows you to monitor the delivery status in real-time.